Custody Service Officer

As a Luxembourg-based bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With more than 45 years of expertise and experience in the European markets, Bank of China Luxembourg extended its roots from Luxembourg and covering 14 institutions located in 13 European countries and becoming Bank of China Europe, since 2022.

Bank of China Europe adheres to the guidance of Bank of China group and continues to grow and expand its business coverage across the world, offering comprehensive business solutions to its clients worldwide with its globalized operations and diversified platforms.

Today, Bank of China Europe comprises an international workforce with a multicultural background of more than 30 different countries and regions with over 600 employees.

Job purpose:

In order to cope with increasing business needs, we need custody service experts to join our fast growing department. Qualified candidates will be chosen to perform day to day global custodian operational tasks. The most talented ones will have further opportunities to participate/manage projects or to take client facing roles.

Responsibilities would be, but not be limited to, the following:

• Safekeeping customer assets.
• Reconcile securities and cash positions in an accurate timely manner.
• Collect and execute clients’ cash and security instructions in an accurate and timely manner.
• Follow up cash and security transaction settlement and resolve any issues.
• A to Z process of Corporate Actions, Proxy voting and/or Income events.
• A to Z process of Global Custodian tax services such as customer tax profile setup, certificates collection, forms, exemption (relief at source), reclaim (quick refund, standard refund), etc.
• Contribute to internal cross-training and operational procedure setup.
• Continually update knowledge of industry standards and developments to communicate to clients.
• Other tasks assigned by team manager and/or department head.
• Support customers on boarding, KYC, handle/follow up on queries plus marketing and sales.
• Participate/Manage settlement automation project and other projects in the pipe line.

Profile (Technical Skills):

• Bachelor’s degree or equivalent in Finance, Accounting, Banking or Business Related Studies
• Preferred but obliged to have minimum 2 years of working experience in custodian operations.
• Fluency in English are essential; Chinese and other languages will be an advantage.
• Advanced Microsoft Office (Word, Excel, and PowerPoint).
• Good numerical and IT skills; Familiar with SQL, Access, Python, or SWIFT will be added value.
• In-depth knowledge of global custodian industry.
• Expertise in at least one of the following global custodian operations areas: Settlement, Corporate Actions or Tax.
• Expertise in using S.W.I.F.T.
• Knowledge in Olympic System is an advantage.
• Knowledge/Experience in Fund Depositary Services will be an advantage.

Profile (Soft Skills):

• Strong team-working spirit and meticulous personality
• Initiative, independent and good communication skill.
• Outstanding attention to details.
• Ability of handling multi-task and prioritize workloads.
• Excellent verbal and written communication skills.
• Flexible with working hours, shifts and extended hours may be required.
• Work well in a multi-cultural team.
• Good interpersonal skills to deal with and relate to clients.

This position is based in Luxembourg and open with immediate effect. Should the above mentioned criteria match your expectations, please don't hesitate to send your English CV by Smart Recruiters.