Join our team. Your future starts here.
Swiss Life Group is one of Europe’s leading comprehensive life, pensions and financial solutions providers.
Within the Group’s International Division and with its two business lines, Swiss Life Global Solutions offers a broad range of tailored cross-border life insurance solutions to wealthy individuals for a suitable integrated wealth planning (Global Private Wealth Solutions) and to international companies to address the benefits needs of their local and mobile employees (Global Employee Benefits Solutions).
Swiss Life Global Solutions is located in Luxembourg, Liechtenstein, Zurich and Singapore.
At Swiss Life, our purpose is to enable people to lead a financially self-determined life. Join us if:
you enjoy working in a truly international and entrepreneurial environment
you have strong business acumen and are able to think consistently from the customer’s point of view
you are willing to work in an efficient, committed and agile manner, in the best interests of our company
collaboration, trust and self-development are key elements for you in your future position.
Within our Employee Benefits Operations Team, you will be part of the Business Support team administrating our group insurance solutions out of Luxembourg. We are looking for a Business Support Officer in order to replace a colleague who moves internally for a new challenge.
Your Role :
- Support the administration of our contracts’ portfolio (client requests, investments, claim payments, web-login etc…)
- Build a trustful relationship with clients, partners and colleagues by ensuring professional and high-quality services in writing (mails, web portal, letters) and verbally (phone, meetings)
- Become progressively a point of reference for a selection of clients and handle their requests in an appropriate and timely manner
- As a new joiner, learn about Swiss Life products, clients and internal processes
- Be an active team player and contribute to the effective operation of the Business Support team taking into account the priorities of the department
- Provide high quality services and timely response to our customers
Your Profile :
- Bachelor degree in Business Administration, Law, Economics or related
- Excellent knowledge of Microsoft Office (Outlook, Excel, Word and PowerPoint)
- Excellent written and spoken English, French and German
- Self-driven individual with strong analytical skills and ability to understand different perspectives
- Highly motivated and enthusiast, able to deliver results in a fast changing environment with tight deadlines and high workload
Our Offer
A varied work within a multicultural team where you can shape your career
A company culture characterized by its agility, expert know-how, customer-centricity and collaborative mindset
After trial period, home working is possible according to our internal rules
An attractive remuneration package in line with your position and responsibilities, including fringe benefits such as lunch vouchers, pension scheme and additional health insurance
Please note that a criminal record extract and a copy of your diplomas will be required in case of hiring.
