Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.
Business Analyst ( m/f/d)
The Business Analyst facilitates business changes and drives continuous process and operational improvements. He/she participates, reviews and contributes to the design and testing of new solutions and implementation of strategic initiatives.
Your Role
As a Business Analyst your main responsibilities will be as follows:
- System analysis to understand current processes, business rules and system behaviours with aim to propose solutions that can address business requirements and issues.
- Create user stories based on business requirements, provide explanations and expertise regarding as-is-to-be models, participate in development of test plan, testing and implementation of change.
- Facilitate communication and identify blockers producing workable solutions that resolve issues and meet the immediate demands of the situation.
- Maintain appropriate levels of functional and technical expertise, become an SME in one or multiple business/technical domains.
- Prepare, execute and analyse KPI reports. Run KPI reports, reconciliations, and controls as needed by the business.
- Flexible with work assignments with ability to manage priorities under tight timelines.
Your skills and experience
- A university degree (bachelor level) or a higher professional education.
- 1 to 3 years of experience in business analysis or similar, highly desirable within the Insurance industry.
- Solid understanding of Insurance.
- Fluent in English is mandatory, any other language will be an asset
- IT literate, experience with working on systems and with integrated applications, knowledge of delivery pipelines.
- Ability to implement change, identifying areas of improvement and mitigating risk of errors due to inefficient processes.
- Proven analytical and problem-solving skills.
- Ability to read, interpret and ‘produce’ data.
- Capable to work at own initiative and within deadlines.
- Strong attention to detail, maintaining focus on the bigger picture in delivery.
- A team player, willing to nurture and develop business relationships.
We offer
- Full-time position in our friendly and motivated team in Luxembourg
- International working environment
- Compensation packages to high standard market rates
- A high standard Group health insurance & Pension plan
- Flexible working policy to support your work life balance
- Career path and opportunities within Zurich Group
- Executive Managers whose doors are always open
- A work model based on transparency and recognition
- Training & Development for upskilling your future experience
