Head of Financial Crime Risk, MLRO Europe

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM 

We are a dynamic, forward-thinking group of professionals, deeply committed to supporting Tide in its growth while maintaining the highest standards of regulatory compliance and risk management. We have great cross-collaboration both within and outside the team and we pride ourselves on our team culture, ways of working and the support we provide to each other and to the business.

In joining the Compliance Team, you will be part of a supportive and knowledgeable group, with opportunities to work on complex, high-impact projects that contribute directly to Tide’s success and growth. You’ll be encouraged to bring new ideas, challenge the status quo, and take ownership of key compliance initiatives

ABOUT THE ROLE

The MLRO (Money Laundering Reporting Officer) is responsible for making sure the company follows all relevant anti-money laundering (AML) and counter-terrorist financing (CTF) laws, regulations, and internal policies. The MLRO will also serve as the main point of contact for European financial intelligence units (FIUs), especially in:

Luxembourg – Cellule de renseignement financier (CRF)

Germany – BFDI

France – Tracfin

Additionally, the MLRO will liaise with the European Anti-Money Laundering Authority (AMLA).

• Regulatory Compliance:
• Oversee and ensure compliance with Luxembourgish AML/CTF laws, regulations, and CSSF circulars.
• Stay up to date with changes in AML/CTF laws and regulations, and update internal policies and procedures as needed.
• Reporting:
• Act as the primary contact point for the Financial Intelligence Unit (FIU) and the CSSF.
• Receive and investigate suspicious transaction reports (STRs) and suspicious activity reports (SARs).
• File STRs/SARs with the FIU when appropriate.
• Policy & Procedures:
• Develop, implement, and maintain robust AML/CTF policies, procedures, and controls across European jurisdictions.
• Conduct regular reviews and updates of AML/CTF framework to ensure its effectiveness.
• Risk Management:
• Lead the AML/CTF risk assessment process, identifying and mitigating money laundering and terrorist financing risks.
• Provide guidance on complex AML/CTF issues and high-risk client relationships.
• Training:
• Develop and deliver comprehensive AML/CTF training programs for all relevant staff members.
• Ensure staff are aware of their AML/CTF obligations and responsibilities.
• Oversight & Monitoring:
• Oversee the client onboarding process, ensuring proper Know Your Customer (KYC) and Customer Due Diligence (CDD) procedures are followed.
• Monitor transactions and customer behavior for suspicious patterns.
• Internal Communication:
• Report regularly to senior management and the TPSA Board of Directors on AML/CTF matters, including compliance status, identified risks, and remediation efforts.
• Collaborate with Legal, Compliance, 1st Line Operations to ensure a cohesive approach to AML/CTF.

WHAT WE ARE LOOKING FOR

• Minimum of 8 years of practical experience in financial crime roles within a UK or European Banking Authority supervised firm preferably CSSF or BaFIN regulated financial services firms and has a good understanding of best practise. It's important that you are a free thinker and someone who wants to go over and above to improve the way things are.  
• Experience engaging with Financial Intelligence Units or other law enforcement organisations in the EU (Raising SARS etc). 
• Seasoned decision maker, capable of making risk decisions on suspicions transactions, PEPs etc.
• Experience in conducting Financial Crime risk assessments and ability to communicate effectively with 1LOD teams, to ensure they understand the risks in their area.
• Understanding and oversight of Key financial Crime risk indicators and metrics
• Capability to create metrics, and then summarise them into an easily digestible report which calls out the key trends on a monthly basis for senior stakeholders at governance forums
• Excellent verbal, written, and interpersonal communication skills in English 
• A real passion for fighting financial crime. At Tide we really care about the impact we made on the wider field when it comes to reducing financial crime.
• Participating in external forums and engaging with other Financial Institutes to have an impact is a another area we would want you to be passionate about 
• Must be self-motivator, self-starter and ability to work independently and has a genuine passion for financial crime. 
• Are passionate about using technology, excited about the prospect of building from the beginning and scaling and really getting to grips with products and financial crime risk associated with them
• The ability (and enjoy)  to multitask and successfully operate in a fast paced, team environment will be key to your success at Tide. Must adapt well to change and successfully set and adjust priorities as needed.

WHAT YOU WILL GET IN RETURN

Our team is always keen to ensure the competitiveness of the compensation package, as we grow in the location, we hope to add additional benefits in the long term!

• 26 days holiday with the option to take 5 extra days of unpaid leave per year
• We invest in your development with a 1000 EUR professional L&D budget per year and ability to access thousands of resources through the Learnerbly platform
• Extended Parental Leave
• At least 3 days of paid leave for volunteering or L&D time off per year
• Mental health support through Plumm
• Flexible work from home, Tide will also contribute 50% of office equipment for your remote working - up to EUR 200 
• Work and travel globally - up to 90 days per country outside of your home country (subject of internal policy)
• Sabbatical Leave
• Option to take your work device as your own (eligibility applies)

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

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