For our department Cabin Crew within LuxairAirlines, we are looking for a (an):
Cabin Crew Member (m/f/x)
Main duties:
- Perform all duties related to the safety and security of our passengers and flight during normal, abnormal and emergency operations,
- Ensure an effective communication between cabin crew members and flight crew members according the applicable instructions for common language and terminology,
- Provide appropriate assistance to all types special category passengers,
- Provide appropriate first aid measures to all types of medical emergencies whether still on ground or inflight,
- Keep updated with all changes in regulations, documents and instructions provided by Luxair, if necessary update changes in own manuals,
- Ensure the wellbeing of our guest’s according to the applicable service instructions and the commercial communication guidelines in force,
- Act according to the current applicable regulations, instructions and take the necessary responsibilities when involved in the process of In-flight Sales on LUXAIR flights, Keep familiar with all available ways/forms of reporting, and communicate issues that occurred while on duty, be it irregularities, feedback, suggestions etc.
Required profile:
Minimum required criteria:
- Have a secondary education diploma (Bac) or equivalent,
- Possess a swimming and/or rescue certificate,
- Be at least 18 years old and fit for flights,
- Accept to work according to irregular schedules and during the weekend,
- Accept layover at the Outstations,
- Provides basic knowledge in standard office applications,
- Be customer oriented, have a smart appearance and respect the internal uniform dress code,
- Show good communication skills in English, French and German (spoken & written),
- Attend and pass successfully mandatory initial & recurrent training according to the area of activity.
Desired or to be acquired criteria:
- Refer to the training table,
- Have an excellent sense of customer contact and be highly service-oriented,
- Have a basic knowledge of Luxembourgish,
- Demonstrate the ability to communicate at all levels, both inside and outside the company,
- Show user skills in tools used in the department,
- Be responsible and dynamic, team oriented and able to deal with stress.
The ideal candidate:
- Knowledge of any other language is considered as major asset to this function