DESCRIPTION
At Amazon, we are always exploring new opportunities to shape our global business. Our Program Managers help us implement the best ideas and support our transportation network to drive success. As you take on different responsibilities, you’ll become an expert in the business, operations, and processes, and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.
Amazon is a data-driven business, so part of your role will involve gathering insights to make decisions. You’ll trial different ideas, analyze data to identify potential challenges, and present your findings to senior teams.
The environment is fast-paced, deadline driven and you will need to be comfortable working on several initiatives at once. You have a desire to learn and experience new things, and a passion for improvements.
Key job responsibilities
Deliver solutions to support our business and operations
Collect and analyze data to drive decisions and provide business insights
Run meetings with partner teams to track progress, implement new initiatives, and improve existing programs
Document standards for projects and ensure compliance
Manage internal and external stakeholders
Create project plans and manage the implementation through various phases
A day in the life
Every day is different as a Program Manager. You’ll work both independently and collaboratively to deliver solutions for your customers. You will implement changes, collaborate with other teams, track project progress, and share updates with key stakeholders.
About the team
EU STEP brings together Supply Chain, Network Design, and Transportation Planning teams to improve end-to-end forecasting, network flow, planning, and execution. It also brings together our teams from across the business focused on our Operational Excellence pillars - Amazon Customer Excellence Systems (ACES), Learning, Quality, Service, Sustainability and Reliability Maintenance Engineering (RME) Field teams. This integration strengthens operations and execution while driving quality improvements and enhanced customer experience across the entire value chain.
You will join a sub-team with Transportation Network Configuration team that supports our business and operations to keep the transportation network running and growing.
Amazon is a data-driven business, so part of your role will involve gathering insights to make decisions. You’ll trial different ideas, analyze data to identify potential challenges, and present your findings to senior teams.
The environment is fast-paced, deadline driven and you will need to be comfortable working on several initiatives at once. You have a desire to learn and experience new things, and a passion for improvements.
Key job responsibilities
Deliver solutions to support our business and operations
Collect and analyze data to drive decisions and provide business insights
Run meetings with partner teams to track progress, implement new initiatives, and improve existing programs
Document standards for projects and ensure compliance
Manage internal and external stakeholders
Create project plans and manage the implementation through various phases
A day in the life
Every day is different as a Program Manager. You’ll work both independently and collaboratively to deliver solutions for your customers. You will implement changes, collaborate with other teams, track project progress, and share updates with key stakeholders.
About the team
EU STEP brings together Supply Chain, Network Design, and Transportation Planning teams to improve end-to-end forecasting, network flow, planning, and execution. It also brings together our teams from across the business focused on our Operational Excellence pillars - Amazon Customer Excellence Systems (ACES), Learning, Quality, Service, Sustainability and Reliability Maintenance Engineering (RME) Field teams. This integration strengthens operations and execution while driving quality improvements and enhanced customer experience across the entire value chain.
You will join a sub-team with Transportation Network Configuration team that supports our business and operations to keep the transportation network running and growing.
BASIC QUALIFICATIONS
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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