Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Shape the future of global connectivity and lead with purpose
As the Principal Wholesale Clearing & Billing Manager, you’ll play a pivotal role in defining and delivering Vodafone’s billing and clearing strategy for wholesale roaming. This is a high-impact position where your expertise will directly influence how we operate globally, ensuring our systems are not only efficient and future-ready, but also aligned with the latest innovations — including blockchain technologies.
In this role, you’ll be the go-to expert for all things billing and settlement. You’ll lead the design and implementation of strategic solutions that support Vodafone’s evolving wholesale business, while also being the key liaison for our local markets. Whether it’s guiding them through complex billing transformations or resolving operational challenges, your leadership will ensure alignment, clarity, and progress.
You’ll also manage our relationship with the Data Clearing House, ensuring that our vendors deliver to the highest standards and that internal stakeholders are always informed and engaged. Your ability to build strong partnerships — both internally and externally — will be essential to your success.
Beyond operations, you’ll represent Vodafone in global industry forums like the GSMA. Here, your voice will help shape the future of billing standards, ensuring that Vodafone’s vision is reflected in the industry’s direction. You’ll stay ahead of emerging trends, interpret their impact, and translate them into actionable strategies for our teams.
This is a role for someone who thrives on complexity, leads with confidence, and is passionate about making a difference. If you’re ready to bring your expertise to a global stage and help shape the future of telecom, we’d love to hear from you.
Who you are
Stakeholder Engagement & Influence
- You excel at building and nurturing strong relationships across diverse teams and senior stakeholders.
- You communicate complex technical concepts in a clear, compelling way that resonates with both technical and non-technical audiences.
- You’re confident influencing decisions, aligning priorities, and driving consensus in cross-functional environments.
Strategic Project & Change Leadership
- You have a proven track record of leading large-scale projects and programs, from planning through to execution.
- You’re comfortable navigating ambiguity and change, and you bring others along with you through structured change management approaches.
- You think strategically and act decisively, always keeping long-term business goals in focus.
Vendor & Partner Management
- You manage external vendors with a sharp eye on performance, cost-effectiveness, and alignment with business objectives.
- You’re skilled at contract oversight, service level management, and ensuring seamless collaboration between internal and external teams.
Data-Driven Insight & Decision Making
- You’re confident working with data, interpreting trends, and generating actionable insights that inform strategy and improve performance.
- You use analytics not just to report, but to shape decisions and anticipate future needs.
Critical & Strategic Thinking
- You approach challenges with a structured, analytical mindset and a strong sense of business acumen.
- You’re able to connect the dots across complex systems and propose solutions that are both innovative and pragmatic.
Your Background & Experience
- You hold a university degree in Computer Science, Information Systems, or a related technical field.
- You bring 5+ years of experience in the Telecommunications or Technology industry, ideally with a focus on billing systems management.
- You have hands-on experience with billing systems, data clearing processes, and exposure to blockchain technologies in a commercial or operational context.
- You’re comfortable operating in a global, matrixed environment and thrive in roles that require both strategic vision and operational execution.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. Here are some of the ways we support this:
Annual Discretionary Bonus
• Rewarding your hard work and dedication
Generous Annual Leave
• 28 days of annual leave, with the option to buy an additional 5 days and the opportunity to carry over 5 days per year
• 1 additional day (Family Day) for personal milestones or special occasions
• 11 public holidays to enjoy time with family and friends
• 5 charity days per year to give back to the community
Flexible Work Arrangements
• Flexible working schedule to help you balance your professional and personal life
• 20 days to work from abroad, allowing you to combine work with travel and new experiences
Comprehensive Health and Wellness
• Lunch vouchers to support your midday meals
• Access to private AXA health insurance and a robust pension scheme to secure your health and future
Continuous Learning and Development
• Access to Vodafone University and online training resources to help you grow your skills and advance your career
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
