Job Location: Senningerberg
Luxembourg
Company description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
For our Global Headquarters in Luxembourg, we are looking for an Industrial Excellence Manager. This is a strategic position focused on driving Process Excellence through the implementation of TPM (Total Productive Maintenance) and WCM (World Class Manufacturing) methodologies across multiple production sites for the International region. You will enhance industrial performance by improving OEE (Overall Equipment Effectiveness) and OAE (Overall Asset Effectiveness) and eliminating losses. For this role, you will directly report to the International Area Industrial Manager.
Main Responsibilities:
Thanks to your expertise in TPM/WCM, you will lead the deployment of key TPM tools in particular AM/PM. You will develop and execute continuous improvement strategies to optimize production processes, increase efficiency, and manage operational costs. Through regular reviews, you will ensure that TPM initiatives are sustained over time and supported by robust problem-solving methodologies. You will also train the local teams in root cause analysis to strengthen internal capabilities.
You will play an active role in driving cultural change by promoting Manufacturing Excellence thinking and practices across the organization. By engaging and inspiring employees, you will help foster a strong collaborative environment where TPM principles are understood, embraced, and applied in day-to-day operations.
You will establish and monitor key performance indicators (KPIs) and key activities indicators (KAIs) to track progress of TPM initiatives and use data-driven insights to drive decision-making and improvements. You will assess and validate the maturity of the program’s implementation at plant level by conducting structured audit and assessment plans. You will provide coaching to local teams on the TPM/WCM methodology, using "train-the-trainer" approach to facilitate effective knowledge sharing and consistent implementation. Additionally, you will then consolidate the findings and report in the Group-level overview, highlighting the progress of local initiatives, training sessions, audits, assessments, and related results.
You will also define relevant progress indicators, follow-up actions, and communication plans. In parallel, you will ensure all related activities comply with industry regulations, as well as Health & Safety and Food Safety standards, while promoting a safe and healthy work environment.
Who we are looking for:
Thanks to your master's degree in engineering or a related scientific field, along with at least 10 years of experience in diverse manufacturing roles—including solid expertise in TPM/Lean manufacturing implementation with focus on Autonomous Maintenance and line experience from previous leadership positions within Operations organizations—you will bring valuable insights to the team. Your background includes in-depth knowledge and hands-on experience in implementing World Class Manufacturing (WCM/TPM) and Lean principles, including methodologies and tools such as standard work in Autonomous Maintenance, Professional Maintenance, Focused Improvement and all technical pillars of such a methodology.
Supported by recognized certifications such as Six Sigma (Black/Green Belt), you will demonstrate a strong ability to apply problem-solving techniques in highly complex and ambiguous environments, characterized by cultural diversity, varying levels of organizational maturity, and a broad range of technologies and products, particularly in the context of ongoing mergers and acquisitions.
In addition, you will bring a strong ability to lead and coach global cross-functional teams in complex and diverse Operations environments. You will also benefit from your experience in driving cultural change (change agent), engaging multinational employees, as well as communicating and collaborating effectively with stakeholders, from shop floor workers to C-suite level. Fluency in English is essential for the role; an additional language is a plus. As international travel will require at least 50% of the time, adaptability and cultural awareness will be important.
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.
