INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)
Our Culture
Our employees tell us that the best part of working at IFDS is the people. Our culture is friendly, supportive, and inclusive.
It is important to us that you can show up at IFDS as your whole self, safely and confidently.
We are genuinely committed to ensuring that diversity, equity and inclusion are integrated into the fabric of all that we do.
We have multiple ERGs that provide spaces for people to connect and share. All of our ERGs are employee-led and fully endorsed by the senior management team.
Our Bussines
We are a world leading Transfer Agency that delivers premium service solutions to the world’s largest financial services companies. We have offices in Ireland and Luxembourg. Our close connections with our two shareholders, State Street and SS&C Technology Inc, ensures our global reach and access to advanced digital software solutions for our clients.
Dealing Settlements & Reconciliation, Officer - Permanent Contract
Position Overview:
The Settlement & Recon Group is a critical link between the Transfer Agency [TA] Operation and the Fund Administration. The S&R Officer is responsible for the supervision and management of the team ensuring that the day-to-day administration of the S&R operations are completed in an efficient, timely and accurate manner.
The Settlement & Reconciliation Officer is responsible for the day to day relationship management with third parties and other internal departments.
The successful candidate will work as part of a team. The candidate will also work on improving established guidelines and practices within the department and implementing any changes within the team.
Responsibilities:
Monitor the daily operational functions performed by the team and review associated statistical figures relating to open items.
Monitor and ensure the accuracy and quality of the daily reconciliations and investigations.
Review aged exceptions on a daily basis. Effectively analyses root cause and responsible parties involved to consider appropriate actions to be taken for a timely resolution
Monitor actions in the course of new fund launch, conversion, system changes - e.g. review documentation, co-ordinate risk and legal issues to final resolution, ensure sign-off on contracts before launch, monitor associated set-up/testing requirements for S&R
Ensure adherence to existing procedures and controls. Keep current on procedural/system changes and ensure incorporation into group procedures
Suggest system enhancements and changes in existing workflows in order to increase the efficiency and improve the output of the Transfer Agency Team as well as the S&R Area
Address any cross departmental issues and improve existing workflows
Respond to queries from different corresponding banks, ensure the follow up and resolution
Assist auditors in their Year-end or semi-annual audit by providing necessary reports or information
Establish contingency plan in case of the system failures
Maintain target staffing/resource allocation / ensure adequate training and development
Provides support, oversight and follow up on outsourced services
Ensure regular reviews with individuals of the team of goals and performance.
Manage functions to be performed by the team during a fund liquidation or conversion out.
Minimize losses for the organization and ensure losses are processed timely, root cause identified and action taken to prevent re-occurrence.
Monitor the management of claims processed by the unit to ensure processed timely in line with OM or SLA.
Manage the reporting to senior management on all financial matters relating to the TA Collection Accounts e.g. high balances, gains & losses, open reconciliation items, risk management monthly reports etc. and ensure in line with requested timelines as per SLA
Ensure proper senior management involvement in potential risky items needing escalation for resolution
Attend regularly scheduled unit/department/interdepartmental meetings
Provides timely and professional responses to all internal and external inquiries
Work as a team player to build an atmosphere of co-operation within the unit
Requirements:
Education
Degree in Economics, Finance or Business Administration
Professional Experience
5-6 years’ relevant working experience in Transfer Agency of Financial Services
Extensive operation management experience (at least 3 years in a management position)
Good knowledge about Fund Industry and Financial Market in general
Background in Settlement & Reconciliation, with acumen in Payment SWIFT, Currency cutoff, cash reconciliation and AML
Knowledgeable in Luxembourg regulatory environment and good understanding of Luxembourg fund legal structure
Technical skills
Advanced Computer Skills (Microsoft Office Excel, Word, Power Point, Outlook, Internet)
Excellent organizational skills in order to meet deadlines and to keep well-documented records.
Ability to work under pressure while maintaining high accuracy and quality standards, analytical and process thinking skills
Provide leadership and direction; conduct performance appraisals and hiring
Good organizational skills relating to time management, meeting deadlines and storage/retrieval of records
Excellent communication skills with Clients, Fund Administration, colleagues and Managers in Shareholder Services
Excellent communication skills - Fluent in English (written & oral)
Other European Languages (French, German, Spanish, Italian and/or Dutch) considered as an advantage
IFDS is an equal opportunities employer and we are committed to fostering an inclusive and equitable workplace. We value diversity both in background, as well as skills and experience.
You may not meet all of the requirements outlined in the above job description but we would still like to hear from you.
