Job Location: Luxembourg
Luxembourg
Company description
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
As an AI and Digital Tools Manager within Ferrero’s packaging division, you will play a pivotal role in integrating advanced technologies that enhance our packaging development processes. With a focus on efficiency, sustainability, and quality, your mission is to embed AI and digital solutions across key stages of packaging—transforming how we design, assess, and bring packaging innovations to life.
You will actively explore new AI applications and evaluate their impact on workflows, by employing a smart follower strategy. From improving existing procedures to scouting cutting-edge analytical tools, your work will shape how Ferrero evolves its packaging operations and strengthens its Right First-Time performance. By evaluating, recommending and implementing simulations and AI tools, you will also help accelerate time-to-market, support risk assessments, and enhance decision-making through predictive insights.
Main Responsibilities:
In this role, you will lead the integration of AI across packaging design, material selection, and production workflows. You’ll manage AI models that boost predictive maintenance, testing industrial trials results and material performances and automation efficiency—ensuring we stay ahead of industry trends and operational demands.
You will be at the forefront of process improvement, leveraging digital tools to optimize packing procedures and applying your knowledge of design principles and packaging systems to deliver measurable impact aligned with Ferrero’s quality and sustainability standards.
Your responsibilities include scouting and assessing external tools and simulation technologies, ensuring they align with Ferrero’s strategic goals. You’ll act as a key decision-maker in evaluating and implementing these tools, with the aim of streamlining risk assessments, improving packaging success rates, and driving faster development cycles.
You will oversee the implementation of digital tools that support data collection, visualization, and analysis across the packaging function. By enabling better use of these tools, you will help drive data-informed decisions and fuel continuous improvement efforts throughout the organization.
Collaboration is key in this role. You’ll work closely with R&D, designers, production, and sustainability teams to identify opportunities where AI and digital solutions can add real value. Beyond project management, your leadership will foster a culture of innovation, experimentation, and long-term capability building within the division.
As part of this transformation, you will train and support teams to ensure they are equipped to use the new tools effectively. You’ll also lead on data governance, ensuring data integrity, security, and accessibility, while developing clear policies to support responsible data use within the packaging function.
To ensure sustained impact, you’ll monitor and evaluate the performance of AI and digital tools, using insights to continuously optimize how technology supports packaging outcomes. A strong sustainability focus is also essential—you’ll ensure your work aligns with Ferrero’s environmental goals by driving solutions that reduce waste and promote responsible innovation.
In addition to these responsibilities, you will serve as the primary contact for packaging-related IT tools and software—ensuring a clear interface between technical teams and business needs.
Who we are looking for:
You hold a Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, and you bring experience of at least 8 years, including in managing AI and digital tools, ideally within packaging or manufacturing environments. You’re fluent in AI technologies, machine learning models, and data-driven tools, and you know how to apply them to real-world business challenges.
With your strong analytical mindset and problem-solving skills, you know how to translate data into action. You’re an excellent communicator, comfortable working across functions and building strong partnerships with stakeholders from technical, operational, and creative teams.
You have experience managing data governance and integrity, and you thrive in dynamic, fast-evolving environments where change is the norm. Your ability to lead projects and influence outcomes sets you apart, and your fluency in English—both written and spoken—allows you to operate confidently in an international setting.
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.
Strong analytical mind, attention to details on one hand, and ability to cooperate with employees at all levels and great organisational skills on the other, would be key to success. Employee contribution and engagement at Ferrero is based on the individual, team and organisation dimension, so you should have the ability to work independently, as a part of the team and build good relations with stakeholders at all levels. Being flexible and dealing with a dynamic working environment as well as the ability to embed new knowledge and skills in existing competencies will definitely help you to become high performer here.
