Fund Servicing Analyst Fixed Term Contract

JPMorgan Chase Bank, N.A. - Senningerberg
Major Duties and responsibilities
  • Complete all daily, monthly and ad-hoc tasks as required accurately and to deadlines
  • Resolve client queries professionally within required Service Level Agreement times
  • Work together with internal onshore and offshore teams to achieve 100% accuracy and timeliness
  • Work together with managers and Client Service Teams to ensure all outstanding issues are resolved
  • Liaise with internal teams onshore and offshore to develop and implement client change requests
  • Escalate all issues promptly and effectively to manager
  • Contribute to ongoing improvements to internal processes and controls
  • Reviewing work to identify mistakes before delivery to clients

Education requirements


  • Ideally educated to degree level or equivalent in a related subject

Work experience requirements


  • Experience of working within a large organisation not necessarily within the Financial Services industry

Knowledge/ technical skills
  • Attention to detail and proven ability to work accurately and under pressure to meet deadlines
  • Strong problem solving skills
  • Prior experiences in a Fund Servicing or Transfer Agency role would be a definite advantage

Interpersonal skills
  • Relevant client facing experience or proven ability interacting with clients
  • Strong discipline with the ability to set and maintain high standards
  • Excellent communication skills
  • Ability to self-manage and multi-task

Language skills
  • English & other language skills are a plus
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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