100,000 products and tools made of the strong metals tungsten and molybdenum: This has been our mission and passion for over 100 years, shared by 11,000 employees all over the world.

We at the Plansee Group still have big plans – and we will get even better with you! Become part of our team!

In this role, you will join the CT Hard Material Solution Central Sales Administration team. Your mission will be to manage the entire "Quote to Cash" process for technical offers and to process customer complaints to ensure quality follow-up.

Your Missions :

• Responsible for the technical product quotation process

• Respond to customer technical inquiries forwarded to you by Central Sales Administration

• Responsible for processing complaints from the receipt of the customer order to the processing of the replacement order and credit note

• Maintain communication with customers

• Work closely with various internal stakeholders: Central Sales Administration, Segment Managers, Quality Engineers, and Site Engineering

Your profile :

• Hold a technical diploma (in General Mechanics, Industrial Production) or demonstrate significant professional experience in the field

• Be fluent in French and be willing to improve your English if necessary

• Be comfortable with IT tools (MS Office)

• Prior experience with SAP would be considered an asset

• Be eager to move into a sales environment and enjoy customer contact

• Be a strong communicator and able to integrate into a team.

Strong advantages:

• Attractive work conditions (insurance, company restaurant, flexible working time, free parking…)

• Responsible work, a dynamic team and an excellent working atmosphere

• A thrilling job in an internationally active company

• Intensive initial training and ongoing development fostering internal mobility