Company Description
As a Luxembourg-based bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With more than 45 years of expertise and experience in the European markets, Bank of China Luxembourg extended its roots from Luxembourg and covering 14 institutions located in 13 European countries and becoming Bank of China Europe, since 2022.
Bank of China Europe adheres to the guidance of Bank of China group and continues to grow and expand its business coverage across the world, offering comprehensive business solutions to its clients worldwide with its globalized operations and diversified platforms.
Today, Bank of China Europe comprises an international workforce with a multicultural background of more than 30 different countries and regions with over 600 employees.
Job Description
Job purpose:
As a key member of the Information Technology Department, you will provide advanced application system and data analysis support to drive business performance and IT efficiency. A primary focus of the role is to support and maintain the bank’s custody systems, ensuring stability, accuracy, and continuous improvement through close coordination with internal stakeholders and external vendors.
Responsibilities would be, but not be limited to, the following:
Key Responsibilities
- Collaborate closely with custody business users to gather and translate business requirements into data-driven solutions, including data modeling, mining, analysis, and reporting to support business and product optimization
- Develop and maintain application system architecture and codebase
- Provide system maintenance and technical troubleshooting to ensure high availability
- Deliver Level 2 and Level 3 technical support, resolving complex system issues and escalations
- Support data governance and assist with IT-related projects across the department
- Advocate and implement automation opportunities to improve system efficiency, reduce manual effort, and enhance data processing workflows
- Manage custody system operations, including:
- Daily monitoring, proactive issue identification, and resolution
- Configuration management, patching, and system upgrades
- Collaboration with business users for process improvement and system enhancements
- Liaise with external vendors to coordinate technical support, troubleshoot issues, and manage change requests
Qualifications
Qualifications
Work Experience
- Minimum of 3 years’ professional experience in data analysis, application system development, or IT support roles
- Experience in banking, financial services, or custody systems is strongly preferred
- Proven track record in providing Level 2 and Level 3 technical support and system maintenance
Technical Skills
- Bachelor's degree or higher in Computer Science, Information Technology, or a related field
- Strong background in software development or system architecture, especially in data-centric applications and platforms
- Proficiency in at least one programming language (e.g., Python, SQL) is required
- Proactive mindset with a focus on automation to streamline operations and improve system reliability
- Experience with one or more of the following is a plus:
- Additional databases: Oracle, PostgreSQL, MS SQL
- Frameworks/tools: Pandas, Django
- Cloud technologies (e.g., AWS, Azure, Google Cloud, Huawei Cloud)
- Data warehouse platforms and concepts
- Familiarity with Business Intelligence and data visualization tools (e.g., Power BI, Tableau)
- Excellent command of spoken and written English
- Proficiency in Chinese and/or French is a strong plus
Soft Skills
- Strong analytical and problem-solving mindset with attention to detail
- Excellent communication and customer service orientation
- Ability to manage priorities and deliver results in a fast-paced environment
- Adaptable, collaborative, and proactive in learning new technologies
- High integrity and strong compliance awareness
Additional Information
This position is based in Luxembourg and open with immediate effect. Should the above mentioned criteria match your expectations, please don't hesitate to send your English CV by Smart Recruiters.