Business Process Lead (Funds)

ABOUT US:

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com

JOB DESCRIPTION:

The Business Process Lead plays a key role on the global Business Process Transformation (BPT) team within the alterDomus’ COO organization.  This is an exciting opportunity for an individual to join in a dynamic and fast-growing area of Alterdomus, looking to implement new and innovative solutions to serve our client needs. The Business Process Lead will work with internal and external stakeholders to review existing business processes, define and implement new solutions that achieve business and client objectives.

Job Responsibilities:

• Contribute to the global business product roadmap development and deliver to achieve strategic business objectives.
• Engage with our internal operation and technology partners to define and document business requirements and features, while proactively identifying and mitigating related inefficiencies or risks.
• Provide input and feedback relating to solutions alternatives and prioritization to support delivering the highest business value by implementing efficiencies and de-risking to optimize capabilities.
• Coordinate with technology and operations stakeholders to iterate on business process and technical development, testing and readiness.
• Support business process and technical implementations to ensure solutions meet business needs.
• Represent the business in technical business requirements gathering to ensure they are translated into easy to implement technical solutions, integrations, system designs, tests, transformation, and reports.
• Create and update project artifacts such as process flows, business requirements documents, and user guides.  Ensure our technology partners are keeping related technical artifacts such as tasks, boards, user stories, use cases, test cases, application documentation, release notes and technical write-ups, up to date.
• Proactively challenge newly defined processes or technical development to identify and resolve potential issues.
• Conduct or facilitate information sharing sessions with supporting documentation or reference material for clients, employees and team members as needed.
• Monitoring the success of updated business workflows for opportunities for continuous improvement.
• Additional responsibilities related to the role as required.

Required Qualification, Capabilities and skillsets:

• Proven capabilities and experience business process transformation and new workflow development and management; experience with Pega, or similar business process management tool a plus.
• Experience of 3 – 10 years, with a deep background in financial services either working for an alternative investment manager, fund administrator or consultant. Strong experience within alternative investment segments of private equity, private debt/credit and real estate.
• Experience with Agile software development, traditional project management and Six Sigma methodologies and techniques.
• Successful results leading large or sophisticated business and process transformation projects from initiation through implementation.
• Data modeling and design understanding, including conceptual and logical modeling.
• Effective interpersonal and communication skills, both written and verbal, including experience translating business and technical concepts decision with diverse audiences.
• Strength with analytical, data, problem solving and collaboration skills.
• Experience with system integration and data mapping.
• Attention to detail and quality to fulfill responsibilities.
• Proficient with Microsoft, process/workflow, and collaboration tools.
• Understanding of Business/Organizational Change Management strategies for business transformation.

Preferred background:

• Has a background in alternative investment fund administration either working for an investment manager or an administrator in an operations capacity or working for a consulting firm focused on the alternative investment segment.
• Experience working on business process transformation projects including reviewing and documenting current state processes.
• Consistently performs with a positive and proactive demeanor to understand business needs and can work collaboratively to define a new business process that will achieve business and client objectives. 
• Can build and maintain effective working relationships with internal and external stakeholders.
• Demonstrates an ability to lead across projects and teams.
• Has strong analytical and problem-solving skills, specifically the skill to dissect and detail complicated situations and propose creative solutions.
• Can facilitate and engage in multiple intricate projects at a given time.
• Operates with a continues learning and improvement approach to deliver high quality and timely outcomes.
• Possesses excellent communication skills and can communicate effective at all levels, in all forms, and to all groups.

Preferred education:

• Bachelor of Arts (B.A.) or Science (B.S.), or equivalent experience.

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/) 

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